Search found 123 matches

by DFSuzy
Tue Apr 19, 2016 9:39 am
Forum: Feedback on Latest Sets
Topic: Store Options: More customization on orders.
Replies: 14
Views: 7600

Re: Store Options: More customization on orders.

Hi Guys, We already offer a wide array of products, and adding the option of purchasing individual pieces is, frankly, too much for us. We tried this once and it really did not work out for several reasons. Occasionally, we do have some pieces available. If you email us about it, sometimes we can he...
by DFSuzy
Tue Apr 19, 2016 9:30 am
Forum: Ask Dwarven Forge
Topic: Are we playing games?
Replies: 21
Views: 10557

Re: Are we playing games?

No problem!

You can always email us directly with any questions like this - once we complete this consolidation process, your "trick" will give more accurate results ... but for now, we need to keep this system in place for our purposes.

Thanks!

Suzy
by DFSuzy
Tue Apr 19, 2016 9:27 am
Forum: Questions?
Topic: Dwarven Forge - Packing Labels
Replies: 1
Views: 2444

Re: Dwarven Forge - Packing Labels

Hi John,

If you can email me at dwarvenforgeorders@gmail.com, I can send you a list of the items in each packing box.

Thanks much!

Suzy
by DFSuzy
Mon Apr 18, 2016 9:09 am
Forum: Ask Dwarven Forge
Topic: Are we playing games?
Replies: 21
Views: 10557

Re: Are we playing games?

Hi Guys, No, there is nothing nefarious going on at all. As you may or may not know, we have, over the past year, been moving all of our inventory into one fulfillment location in order to better serve you. This is a huge process, which is why it has taken the better part of the past year to organiz...
by DFSuzy
Sun Mar 20, 2016 4:59 pm
Forum: Kickstarter 4 Discussion
Topic: Paint guides for other sets?
Replies: 4
Views: 1616

Re: Paint guides for other sets?

Hi John,

Thanks very much for your message, but there are no plans to make these at this point in time.
by DFSuzy
Mon Feb 29, 2016 9:34 pm
Forum: Kickstarter 4
Topic: TEASER!
Replies: 34
Views: 29267

Re: TEASER!

I am learning how to do this forum thing! Woo hoo!
by DFSuzy
Mon Feb 29, 2016 9:27 pm
Forum: Kickstarter 4
Topic: TEASER!
Replies: 34
Views: 29267

TEASER!

TEASER_swingingSHUTTERaccess.jpg
TEASER_swingingSHUTTERaccess.jpg (424.47 KiB) Viewed 5044 times
by DFSuzy
Sun Feb 28, 2016 4:14 pm
Forum: Questions?
Topic: KS3 Painting Guide Errors?
Replies: 28
Views: 12987

Re: KS3 Painting Guide Errors?

Hi guys, The painting guide is intended to be a guide, not an infallible instruction manual. We created it to help those who wanted guidance and to help give mixing instructions for the incredibly delayed new colors. We strongly encourage you to use your own judgment and creativity when painting. It...
by DFSuzy
Thu Feb 25, 2016 9:34 am
Forum: Feedback on Latest Sets
Topic: CBS stone starter set, sticky paint, beige base coats
Replies: 2
Views: 2808

Re: CBS stone starter set, sticky paint, beige base coats

Hi there - can you email dwarvenforgeinfo@gmail.com with this issue so that we can arrange for some replacement pieces? The uncured paint *might* be fine after a period of time, but if not, we will certainly replace the affected pieces. For the warped pieces: Sometimes Dwarvenite will change its sha...
by DFSuzy
Thu Feb 25, 2016 9:30 am
Forum: Ask Dwarven Forge
Topic: Dwarvenite material safe for kids?
Replies: 40
Views: 17779

Re: Dwarvenite material safe for kids?

Also: keep in mind that many of the parts are very small, so there is always a choking risk for children under 3.

The larger pieces should be safe, of course.

Thanks!

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