Search found 855 matches

by LadySabelle
Wed Jan 30, 2019 12:35 am
Forum: Kickstarter 6 Discussion
Topic: Anyone have a link to the PM pictures?
Replies: 3
Views: 1027

Re: Anyone have a link to the PM pictures?

Are these the images you are looking for? https://i.imgur.com/D68zcnF.jpg https://i.imgur.com/ZqN0ZqF.jpg https://i.imgur.com/kre1jmr.jpg https://i.imgur.com/21K38Nr.jpg https://i.imgur.com/teNVXVd.jpg https://i.imgur.com/d9F6aAV.jpg https://i.imgur.com/s1qQewY.jpg https://i.imgur.com/RjMPE51.jpg ht...
by LadySabelle
Tue Jan 22, 2019 5:49 pm
Forum: Non-Gaming Talk
Topic: VAT and import fees
Replies: 14
Views: 1996

Re: VAT and import fees

Thank you everyone for taking the time to answer! It really helps.
by LadySabelle
Thu Jan 17, 2019 3:40 pm
Forum: Non-Gaming Talk
Topic: VAT and import fees
Replies: 14
Views: 1996

VAT and import fees

I've got a question for everyone ordering our products (not including KS) for delivery outside the USA. We (DF) don't get any of the information on taxes and import fees that our customers are charged. This makes it extremely difficult to answer questions about the subject. So if any of you have ord...
by LadySabelle
Wed Jan 09, 2019 1:35 am
Forum: Kickstarter 6 Discussion
Topic: Sabelle's insanity with Dreadhollow and spreadsheets
Replies: 83
Views: 11237

Re: Sabelle's insanity with Dreadhollow and spreadsheets

Stormfury wrote:
Tue Jan 08, 2019 4:07 pm

I seriously have Forge Envy at your collection! Love the paint scheme too!
Thanks. I hope that one of these days I get it all painted and set up, rather than all sitting in boxes!
by LadySabelle
Wed Dec 26, 2018 8:12 pm
Forum: Website & Other Suggestions
Topic: Customer Service - Thank you
Replies: 9
Views: 2987

Re: Customer Service - Thank you

Thank you for this wonderful thread! Chuck and I are doing our best, especially around the holidays, to handle any issues as they come up. We aren't perfect, and some things are beyond our control, but we know our customers are awesome, so it makes it easier for us to go the extra mile when we can. ...
by LadySabelle
Tue Dec 18, 2018 2:50 pm
Forum: Dwarven Forge News
Topic: Resin Lakes and Rivers Sets!
Replies: 129
Views: 23926

Re: Resin Lakes and Rivers Sets!

M'Lady, I'm curious for your (not official Valorian) opinion of those who buy the water sets and immediately resell them for $800....a lot of Trogs think that is scumbag/unethical behavior. The Chief Least Weasel of Valoria (Pretendant) Totus KS delenda Sunt Profiteering is hard on collectors who h...
by LadySabelle
Mon Dec 17, 2018 10:13 pm
Forum: Dwarven Forge News
Topic: Resin Lakes and Rivers Sets!
Replies: 129
Views: 23926

Re: Resin Lakes and Rivers Sets!

There isn't anyone who knows why the bridge was blacked out on those sets. They were forgotten sets that the factory shipped to us to clear out their inventory. We've asked the factory for new labels for any of our remaining sets. One thing that is incorrect with the ebay listing... we've never said...
by LadySabelle
Thu Dec 06, 2018 8:43 pm
Forum: Feedback on Latest Sets
Topic: Hum-di-dum...Early June Resin Water Restock ???
Replies: 270
Views: 45800

Re: Hum-di-dum...Early June Resin Water Restock ???

Coming from customersupport@dwarvenforge.com If you haven't seen one yet, don't worry too much. There's still a good number of sets available. I'm just waiting on the responses before I can send some more out. So if you are one of the lucky ones, please decide quickly and respond so that the rest wo...
by LadySabelle
Thu Dec 06, 2018 5:16 pm
Forum: Dwarven Forge News
Topic: Pre-orders for Streets, Catacombs, and/or Sewers
Replies: 22
Views: 6428

Pre-orders for Streets, Catacombs, and/or Sewers

Attention to anyone who has an outstanding Pre-order for any of the Imperial Streets, Catacombs 2, and/or Monster Sewers sets: If you haven't paid the invoice for your set(s) please do so quickly. If you've lost or not received your invoice, please contact us at customersupport@dwarvenforge.com and ...
by LadySabelle
Tue Dec 04, 2018 10:30 am
Forum: Dwarven Forge News
Topic: Resin Lakes and Rivers Sets!
Replies: 129
Views: 23926

Re: Resin Lakes and Rivers Sets!

Riley wrote:
Tue Dec 04, 2018 8:20 am
What email address do the invitations come from?

For whitelisting/spam folder bypass purposes.

Thanks!
"Michelle McGriff" <customersupport@dwarvenforge.com>

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