Please make next KS shipping/handling more EU friendly

Lord annilhus
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Re: Please make next KS shipping/handling more EU friendly

Post by Lord annilhus » Fri Feb 19, 2016 12:30 am

All my support too.

Since many years, i ask to Stefano to help us to find a good solution for european fans.

It seems to be not easy....to fixe the problem of shipping cost and fees :(

Soon

Lord

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AnimeSensei
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Re: Please make next KS shipping/handling more EU friendly

Post by AnimeSensei » Thu Feb 18, 2016 7:46 pm

There are companies that help with global shipping; I don't know how much DF is working with them but it couldn't hurt.
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jonmilton
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Re: Please make next KS shipping/handling more EU friendly

Post by jonmilton » Thu Feb 18, 2016 3:40 pm

I feel for you guys. Truth of the matter is though that it costs 4x as much to ship something to the EU than within the US. Plus VAT and Duty and the like are completely out of their control, in the US they only have to bill tax for 1 state. With the volume they do a distribution hub won't make things any cheaper. The "hub" they have now as I understand it is just a store that stocks a lot of DF product.

About the only thing they could really do is figure out how to take advantage of China's subsidized shipping to mail everything out. But that would mean doing all the logistics in China, no tracking info for packages, a lot more customs paperwork, and a slew of other headaches.

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Silvenger
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Re: Please make next KS shipping/handling more EU friendly

Post by Silvenger » Thu Feb 18, 2016 2:32 pm

All my support!
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SniBri
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Please make next KS shipping/handling more EU friendly

Post by SniBri » Thu Feb 18, 2016 4:39 am

Hi there,

I am a huge DwarvenForge fan and have 3 sets and wanted to join on the KS I - III but the extremely high shipping cost and import charges to Germany put me off.
As you have a distribution Hub in EU/UK: Wouldn't it be feasible to make the coming campaign more EU friendly and sent some stuff from there to reduce shipping?
I know some guys here who would be willing to kick in also if the additional costs would be lower ...

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