KS4 Replacement Pieces

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William
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Re: KS4 Replacement Pieces

Post by William » Mon Apr 16, 2018 11:29 pm

Thanks LadySabelle.
Did you see your post number...post something A.S.A.P. ;)
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LadySabelle
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Re: KS4 Replacement Pieces

Post by LadySabelle » Mon Apr 16, 2018 10:55 pm

Chuck has been working very hard at getting everything sorted out in customer support. If you still have any issues or haven't heard back from CS since he started working, drop him a line. He'll make sure you get taken care of. He's got my insider knowledge to draw from too, along with the rest of the DF team. I'm just easier to access than the others. ;)
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Re: KS4 Replacement Pieces

Post by thedmstrikes » Sat Apr 14, 2018 5:57 pm

Hey guys,

Just heard from Chuck today and replacement pieces for KSIV are still being worked. He acknowledged an issue of lost communiques during transition time earlier this year. Good luck, I hope you guys get what your after...

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Re: KS4 Replacement Pieces

Post by geekjeff » Sat Apr 14, 2018 10:59 am

@Alkettory,

I haven't heard anything about those yet, still pending as far as I know. Possible that casting on those is waiting until DoD production is wrapped up, which would make sense.

I have a bunch of Pac-Men with the same issue, I'll let you know if I hear anything new.

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Re: KS4 Replacement Pieces

Post by Alkettory » Sat Apr 14, 2018 8:14 am

@geekjeff,

Do you happen to know if replacements were ever actually produced for the Pacman pieces?

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Re: KS4 Replacement Pieces

Post by geekjeff » Fri Apr 13, 2018 3:50 pm

The most recent I heard from Jay, yes. Chuck can help with replacement bits.

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William
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Re: KS4 Replacement Pieces

Post by William » Fri Apr 13, 2018 1:49 pm

Jeff, is Chuck now who I need to ask about my faulty brazier too?
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Re: KS4 Replacement Pieces

Post by geekjeff » Fri Apr 13, 2018 9:58 am

dice4hire wrote:
Fri Apr 13, 2018 1:50 am
Is replacement all private, as I have not seen much of anything on the board or the Ks comments. I, personally, am fine.

Are the pillars fixed? I saw some in the store.
Do you mean the LED Lantern Posts? I think so.

I ordered a set after the most recent restock, and the sockets all seem pretty solid. I don't have any older ones to compare though, and I'm not feeling like slicing them open to examine the internals.

If you have older Lantern Posts which are in need of replacement, I would check with chuck@dwarvenforge.com - he should be able to assist.

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Re: KS4 Replacement Pieces

Post by dice4hire » Fri Apr 13, 2018 1:50 am

Is replacement all private, as I have not seen much of anything on the board or the Ks comments. I, personally, am fine.

Are the pillars fixed? I saw some in the store.
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Re: KS4 Replacement Pieces

Post by Stormfury » Fri Apr 13, 2018 1:14 am

Really hoping to get Pacman replacement pieces... :(
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