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Re: Pledge manager payment - URGENT

Posted: Sun Oct 08, 2017 12:21 am
by zenmaster
Got a reply from Jay. All is good!

Thanks DF!

Re: Pledge manager payment - URGENT

Posted: Sat Oct 07, 2017 8:56 pm
by zenmaster
Hi, posted this on the KS forum as well. Don't know how else to contact DF at this point.
-----------------------------

Shoutout to Dwarven Forge:

I sent two emails with questions regarding payment issues to

ks5@dwarvenforge.com as instructed, and copied them to dwarvenforgeinfo@gmail.com

as well.

Sent them 10 - 12 hours ago (USA Saturday morning). They are still unanswered. Is anyone monitoring the official accounts this weekend? A bit frustrating, as I have had excellent response from them to other queries via email and forums last week.

Need help with payment issue before this PM closes though. Any help appreciated. Soon.

Thanks.

Re: Pledge manager payment - URGENT

Posted: Sat Oct 07, 2017 12:26 am
by Gargs454
Sweet! That's what I figured but wanted to make sure before I submitted!

Re: Pledge manager payment - URGENT

Posted: Sat Oct 07, 2017 12:25 am
by geekjeff
The pledgemanager.com cart is completely unconnected to your Kickstarter pledge payment method. You can use whatever card you want when checking out with extra items in the pledge manager.

You also can add more and checkout multiple times, to spread the purchase across more than 1 card.

Re: Pledge manager payment - URGENT

Posted: Sat Oct 07, 2017 12:05 am
by Gargs454
Just out of curiosity, anybody know if you can use a different card than the original one you used with KS? Just affects how much extra I get. ;)

Re: Pledge manager payment - URGENT

Posted: Fri Oct 06, 2017 11:39 pm
by zenmaster
The arrival of webstore restock items and deposits will be putting stress on my card as well. I have emailed the ks5@dwarvenforge.com and dwarvenforgeinfo@gmail.com addresses. Hope someone is monitoring these this pledge manager closing weekend!

Re: Pledge manager payment - URGENT

Posted: Thu Sep 28, 2017 6:08 pm
by brvheart
As I had to stretch to make $270 I don't have such problems!

Re: Pledge manager payment - URGENT

Posted: Wed Sep 27, 2017 12:10 pm
by Oldent
AnimeSensei wrote:
Mon Sep 25, 2017 3:59 pm
I only charge on my card if I can pay it off at the end of the month; DF is a want (not a need). It just takes planning, saving, and lots of chocolate for the wife.
A sound strategy. I usually use the debit card. The Fraud department suggested the credit card. It is safer. I would not have been able to retire at 55 if I did not know how to manage the cards ;) It is always timing wit me. I want to pay cash to remove the tree. I will get a better deal. The property taxes are due and I want new kitchen cabinets. I will wait for items I want to add until retail.

Re: Pledge manager payment - URGENT

Posted: Mon Sep 25, 2017 3:59 pm
by AnimeSensei
I only charge on my card if I can pay it off at the end of the month; DF is a want (not a need). It just takes planning, saving, and lots of chocolate for the wife.

Re: Pledge manager payment - URGENT

Posted: Thu Sep 14, 2017 10:10 am
by Oldent
I don't usually put toys on a credit card.I knew I was going to spend more than usual.So I made arrangements with the fraud department. It was much like arranging to travel.