Oh it was longer than a month !Law wrote: ↑Sun Jul 21, 2019 12:21 pm...
I remember posting DoD pics and seeing people posting “still waiting on mine!” well over a month after I had my order. That’s crazy. We don’t live in a world where people wait a month or two to receive in stock product. Especially when they waited a year already. And paid on average $1500 for it.
But you cannot ship it if you do not have it, like d4h says its not the warehouse that is the issue its the multiple container deliveries from the manufacturer.
So a few points to make
Most rave over the bigger more spectacular sculpts the DF produce (we are some of those), but that of course makes manufacturing more complex.
The PMs being over 2 months after the KS closes does seem an awfully long time, we assume this is because of post KS adjustments to packs and new add-ons as requested by backers.
All the product should be sculpted and the KS just a marketing tool to see how much they need to manufacture. Many Kickstarters work like this, but then not many react to backer feedback like DF do.
CD was more complicated because the reopened the PM to add more options.
In short if DF did have all the sculpts and SKUs finalised before the KS, those sculpt are smaller and less complex and the PM was hot on the heels of the KS then yes we would probably get our dwarvenite sooner, but we would not necessarily be getting the all the dwarvenite we want - there would be no Dreadhollow banks for instance, no Alley Intersections, apparently no waterfalls. KS6.66 banks would not be as flexible.
You cannot always have the flexibility that DF provide and a quick turnaround
The obvious result would be put back delivery date by x amount. This makes some sense though we dont think in isolation any of the above would make the KS late, but certainly make it more prone to being late.
This also leads to the question what does the KS delivery date actually mean.
It should mean that all backers get their pledge by this date. Many Kickstarters interpret this as to start delivering by this date.
Would adding 3 months to the delivery date make a big difference to the average backer? We do not consider ourselves as average certainly with DF as we know we will get it and within a few months of the delivery date specified. But others are not so laid back.
Making smaller Kickstarters does make sense, we enjoy the Big Kickstarters but they are hard work for everyone involved, smaller ones would alleviate the workload, but would require more Kickstarters per year if DF need the same turn over in funding per year as the big Kickstarters provide.
This makes it more likely to begin a Kickstarter before the previous has delivered, which puts many backers off. We did not back MBA harbours, which now that we got their Urban Kickstarter we wished we had.
There is no magic remedy, but DF should be looking at the big picture and looking at what works and what does not, where they can improve. They should be taking in all feedback from all sources, this forum, FB etc about all topics, from customer interaction to ideas (*cough Starship *cough) to suggestions on stock control. As like all good companies they should be retrospectives following all major deliveries on all aspects.
Whilst we would like more DF interaction on here we do not think they need be answering every DooFer query and suggestion.