Suzy, what exactly does 'separately placed orders' mean? If a buyer buys KS5 items and specifies that they want X order from the store shipped with it are those 'separate orders' even though submitted at the same time?DFSuzy wrote: ↑Wed Aug 02, 2017 11:25 amHi everyone,
At the request of our warehouse (they are an independent facility), we regret to inform you that we can no longer combine separately placed orders to be shipped together. We apologize for any inconvenience this may cause. If you have any questions or concerns about your order, please contact us at dwarvenforgeinfo@gmail.com.
Thank you to everyone for your understanding. Please contact us if you have any specific issues that you need us to address regarding this policy change.
We sincerely apologize for the inconvenience.
There are a lot of ways for use to 'order' so I'm looking for clarification.
TLW