KS5 Official Shipping Update - 8/13/18

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KS5 Official Shipping Update - 8/13/18

Post by ObLaDi » Mon Aug 13, 2018 10:23 pm

Another Shipping Update!

North America: Shipments of all sets to US backers continue, and we are on the home stretch! All outstanding orders (except extra tote bags) will be with the warehouse and should be shipped before the end of this month (most out earlier). The second/final wave of Canadian shipments should leave the warehouse during the week of August 20th.

Europe: Our first wave of shipments to the Europe has arrived in Germany though the shipment has not yet cleared Customs. We expect clearance and delivery to the distribution center to take about 1 week. From there, packages should be dispatched over about 7-10 days. The next/final wave should land in the first week of September.

Middle East/South Africa: We are contacting all backers in the Middle East and South Africa to confirm they are home to receive their shipments. We intend to ship them all before the end of this month (by air from the US).

Australia: The first wave of shipments has cleared Customs and is being dispatched now. The second wave of shipments has docked and should be delivered over the next 2-3 weeks.

New Zealand, Japan and Eastern/Southern Asia: Shipments to Japan should have arrived in port at the end of last week. New Zealand shipments arrive next week. The factory is shipping backers in the rest of South Asia individually now, and they should be in direct contact with you soon to confirm your shipment.

One issue for air shipments in Asia: we are having some issues air shipping batteries; if your shipment is affecting we will be in touch.


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