Kickstarter 5 Pledge Manager FAQs

The invite that you originally received has a one-time use code. However, you can have the Support Gnomes send you a new one. Just head over to the account recovery page and just provide your email address and the Gnomes can send you a reset link.
Please note that this must be the email address you used for Kickstarter

No worries! The PledgeManger Support Gnomes can fix you right up. Just head over to the account recovery page and just provide your email address and they can send you a reset link.
Please note that this must be the email address you used for Kickstarter.

PledgeManager allows you to update your shipping address until the project is locked for shipping. The address page is displayed AFTER you have selected your main pledge and add-ons; if you haven't finished your pledge but want to update your address, just click the "Skip to Next Step" prompts, passing through the main rewards and add-ons page, until you land on the Shipping page entitled "Order Address."
After the PledgeManager is locked, please send ALL address requests to ks5@dwarvenforge.com.

In the top right of the PledgeManager there is a panel which shows a running tally of the number of items in your cart and the money you have yet to spend
(shown with a dollar amount preceded by a plus "+" icon)

or the amount due
(shown simply with the dollar amount)
.

During our PledgeManager phase, you may change your order as many times as you like, even if you have completed the order. If you have completed your order, when you link to your PledgeManager account, your completed order receipt displays. At the bottom of your order total, there is a link to unlock the order.
If you wish to purchase more items after the PledgeManager phase ends, you may be able to add to your order; please contact ks5@dwarvenforge.com.

In the PledgeManager, simply follow the prompts until you get to the final receipt page. We will not lock the Pledge Manager until the end date, published on the first page of the PledgeManager.

Prior to the end of the PledgeManager phase, you can add more items simply by logging into PledgeManager, and placing additional items in your cart. If your new add-ons create a order total that is greater than the amount you pledged, you may go through the check-out process to pay for the additional items.
If you wish to purchase more items after the PledgeManager phase ends, you may be able to add to your order; please contact ks5@dwarvenforge.com.

Prior to the end of the PledgeManager phase, you may remove items by clicking on the cart symbol in the upper right corner and selecting the X for the items you'd like to remove.

Please contact ks5@dwarvenforge.com for all questions about refunds or credits.

Click here for a great introduction to the Dungeon of Doom Kickstarter products.

Here are some sample selections to help get your started.

They are rigid and can hold pieces without flexing. Pieces can be attached to the trays with magnets so that you can pre-build rooms and add them to your session on the fly, or store them as needed. Also, they can serve as a lava, acid, or water foundation upon which you can build rooms.

We have tested a variety of different methods for affixing pieces to the new Terrain Trays. We have abandoned the gasket option in favor of a much more cost-effective and time efficient solution -- factory-installed magnets in the base of the pieces. As such we have removed the gasket offerings and now give everyone the option to have magnets pre-installed in each set. Only pieces that are designed to traditionally sit directly on the Terrain Trays will have the magnet option - this includes pieces such as walls, floors, corners, and ledges. Pieces such as accessories, elevation, and daises will not have the magnet ports. Pieces without pre-installed magnets, will have an empty hole in the bottom.

Click here for a graphic showing the changes.

We are manufacturing the Dungeon of Doom Dwarven Forge Kickstarter products as you read this!  The products will ship in 2018.  We send updates on progress periodically.