Thanks, guys!
Do not fear ... Dwarven Forge is very dedicated to excellent customer service so you will continue to receive the same level as always.
Thank you so much, everyone!
Suzy
Search found 123 matches
- Wed Aug 30, 2017 6:11 pm
- Forum: Dwarven Forge News
- Topic: Thanks a million Suzy
- Replies: 7
- Views: 5133
- Wed Aug 30, 2017 5:07 pm
- Forum: Website Feedback
- Topic: Farewell Suzy and thanks for all the fish
- Replies: 22
- Views: 16145
Re: Farewell Suzy and thanks for all the fish
Hi guys, We sincerely apologize for the inconvenience of Suzy's immediate need to take care of a plethora of personal projects at hand. Seriously, though - you guys are so sweet! You really know how to make a girl feel special (and maybe a little self conscious about my size 10s?) Thanks so very muc...
- Wed Aug 02, 2017 1:04 pm
- Forum: Dwarven Forge News
- Topic: THE RESTOCK HAS BEEN DELAYED!!
- Replies: 14
- Views: 10272
Re: THE RESTOCK HAS BEEN DELAYED!!
Its a shame that it impacted restock of other non Castle items, but DF is not a massive operation and is driven by the willingness of DF employees to make it work, but there are only so many hours in a day and they have a life outside of DF - well I assume they do ;) Don't be silly. I have no life ...
- Wed Aug 02, 2017 11:25 am
- Forum: Dwarven Forge News
- Topic: Changes in policy for combined orders
- Replies: 11
- Views: 10373
Changes in policy for combined orders
Hi everyone, At the request of our warehouse (they are an independent facility), we regret to inform you that we can no longer combine separately placed orders to be shipped together. We apologize for any inconvenience this may cause. If you have any questions or concerns about your order, please co...
- Wed Aug 02, 2017 11:10 am
- Forum: Dwarven Forge News
- Topic: RESTOCK UPDATE
- Replies: 19
- Views: 11845
Re: RESTOCK UPDATE
Thank you all for your understanding and support, guys. I am no stranger to nerd rage or spoiled children (I have one actual spoiled child myself, who has learned the art of nerd rage because that's what turning 13 is all about!) ... thanks so much for all of your kind words! I am happy that (most o...
- Tue Aug 01, 2017 11:34 am
- Forum: Dwarven Forge News
- Topic: RESTOCK UPDATE
- Replies: 19
- Views: 11845
Re: RESTOCK UPDATE
Arghhhh ! Nooooooooooooooooooo And I do not see the Tudor Floor Add-On Pack (Expertly Hand Painted) in the listing you just sent. :o Damn it ... Well anyway thx for the info Suzy. I'll wait for this doomed restock again but not sure I'll be able to order in few days/weeks. By the way, I received th...
- Mon Jul 31, 2017 10:14 pm
- Forum: Dwarven Forge News
- Topic: RESTOCK UPDATE
- Replies: 19
- Views: 11845
Re: RESTOCK UPDATE
AWWW! Thanks you guys. I appreciate all of you, too! Sorry if I seem stressed ... I keep telling myself that we could have worse problems. I am very happy to hear from colleagues in the industry that lots of other companies are very busy now. Woohoo! The nerds have finally taken over the world! I ho...
- Mon Jul 31, 2017 9:02 pm
- Forum: Post-Campaign Topics
- Topic: Lots of KS4 already sold out in store?
- Replies: 81
- Views: 34852
Re: Lots of KS4 already sold out in store?
We apologize, everyone, for the quick sellout on the Castle Builder sets. We will have a restock by early 2018 and we will be sure to let everyone know via email and social media when they arrive.
Thanks to everyone for your support. We had a lot more orders than we expected.
Thanks to everyone for your support. We had a lot more orders than we expected.
- Mon Jul 31, 2017 7:11 pm
- Forum: Dwarven Forge News
- Topic: THE RESTOCK HAS BEEN DELAYED!!
- Replies: 14
- Views: 10272
Re: THE RESTOCK HAS BEEN DELAYED!!
While this is really unfortunate, the announcement of the delay being a month or more helped me make an informed decision. I went ahead with a order now for what WAS in stock and I'll be able to order the rest in a month or so. Provided the Dungeon of Doom leaves me any funds to play with anyway......
- Mon Jul 31, 2017 7:08 pm
- Forum: Dwarven Forge News
- Topic: THE RESTOCK HAS BEEN DELAYED!!
- Replies: 14
- Views: 10272
Re: THE RESTOCK HAS BEEN DELAYED!!
Suzy, I emailed you about the Wicked City Accessory Add-On Pack (Expertly Hand Painted) Please tell me as soon as possible if you have one somewhere on the shelves or even a used one. My order is pending for ....3 weeks .. Did you pay for it? Can you please email me at dwarvenforgeorders@gmail.com ...